Chronic Illness Care

A Service for Patients With Chronic Illness Who Need Support. As a General Internal Medicine and Palliative Medicine Specialist, I Help Patients, and the People Who Care About Them, Navigate Chronic Illness Symptoms, Develop and Understanding of the Illness They Face, Navigate the Health System, Connect With Their Practitioners, and Lives Their Best Lives!

My Offerings

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Freedom in Medicine

Facing continued conflict has left you feeling drained, wanting to identify what team dynamics work best for your practice. You see communication and respect issues in your workplace, and not enough attention is being paid to the differing perspectives among colleagues. This has been a recipe for disaster, leaving you feeling disconnected and misunderstood.
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Stepwise Approaches

You’re at a loss to understand what parts of the conflict to focus on. The current scenario hinders personal and stakeholder growth and it is impacting your job satisfaction, organizational success, and patient care. Finding solutions should be easy but you feel lost trying to find viable solutions that help optimize workplace practices.
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Vision Of Clarity

The work environment is not the healthiest and takes time away from the patients. You find yourself in deeply painful situations failing to nurture positivity and healthy collaborations. Learning how to recognize early signs of distress will promote personal and workplace growth.

About Me

Dr Amanda J Brisebois MSc, MD, FRCPC, AoDI, CEC

Dr B Free to Get Back to Medicine by Turning Conflict to Opportunity.

Learn the art of Conflict Conciliation, and Collaboration through Coaching

Hi!

I am a passionate physician who has worked tirelessly on the front lines caring for patients since 2000. Throughout my career, I have seen changes that have degraded physician autonomy and have negatively impacted our outlook. Health system culture changes and operational pressures have forced physicians to alter how they are practicing medicine, ultimately impacting our ability to focus on patient care. I have concerns regarding the sustainability of the profession and want to help.

Having been through conflict myself in my medical career, I have experienced too many situations in which little attention was paid to consistency and process. A lack of process and transparency can lead to the perception of unsatisfactory outcomes for many practitioners when facing conflict. Seeing this lack of process first hand drove me into leadership, hoping to impact change and to support physicians facing issues in their practices.

The formal leadership journey that I embarked upon started in 2014 and ended up in my leading a team of 350 physicians through Covid pandemic. During the Covid pandemic, it became apparent that conflict for practitioners and their teams was at an all time high, and little resource was available to support these physicians. Physicians were losing sleep, sacrificing personal relationships, and removing themselves from their workplaces due to a lack of capacity to achieve satisfactory resolution to conflict. I spent 100s of hours coaching colleagues and teams during this time, but still saw a lack of process in the system to deal with physicians’ issues.

It was clear to me in my coaching that physicians are not trained to handle conflict, leadership, or equity and inclusion. I undertook over 2 years of intense education in these areas to become a respected advocate and teacher in these areas. As society entered summer 2022, and the new generation of the pandemic met us, I made a goal to ensure that practitioners have the skills to create professional success out of conflict. These skills can support practitioners to once again love their careers by freeing time to focus on the field of medicine that they strove so hard to enter.

Dr. Brisebois now uses her influence in high level leadership positions to advocate for physician integration into our health systems. Ultimately a deeper understanding of our complex systems will enable physicians to maximize their impact and promote patient care in the most effective capacity. Ultimately this strategy contributes to less conflict in the work environment, and fewer practitioners modifying their practice due to burnout.

Dr. Brisebois is a certified Wellness and Executive Coach (with specialization in healthcare in process), a General Internal Medicine and Palliative Medicine Specialist, as well as having extensive training in conflict, negotiation, mediation, equity, diversity and inclusion. She has served as the Medical Director for a large 290 bed hospital, the Medical Director of the Covenant Palliative Care Institute, as well as an Associate Chief Medical Officer of Covenant Health. She is completing her Masters of International Health Leadership through McGill University and has trained at multiple world renowned organizations including the Mayo Clinic, Berkeley, Oxford, UBC, and the Justice Institute of British Columbia. Her leadership specialty is helping practitioners and teams find success through conflict, and learn from these successes to create happier, more efficient and more effective healthcare teams. She has spoken at many international events, and she is a published author in her fields of expertise.

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About Me

Dr Amanda J Brisebois MSc, MD, FRCPC, AoDI, CEC

Dr B Free to Get Back to Medicine by Turning Conflict into Opportunity.

Learn the art of Conflict Conciliation, and Collaboration through Coaching

Hi!

I am a passionate physician who has worked tirelessly on the front lines caring for patients since 2000. Throughout my career, I have seen changes that have degraded physician autonomy and have negatively impacted our outlook. Health system culture changes and operational pressures have forced physicians to alter how they are practicing medicine, ultimately impacting our ability to focus on patient care. I have concerns regarding the sustainability of the profession and want to help.

Having been through conflict myself in my medical career, I have experienced too many situations in which little attention was paid to consistency and process. A lack of process and transparency can lead to the perception of unsatisfactory outcomes for many practitioners when facing conflict. Seeing this lack of process first hand drove me into leadership, hoping to impact change and to support physicians facing issues in their practices.

The formal leadership journey that I embarked upon started in 2014 and ended up in my leading a team of 350 physicians through Covid pandemic. During the Covid pandemic, it became apparent that conflict for practitioners and their teams was at an all time high, and little resource was available to support these physicians. Physicians were losing sleep, sacrificing personal relationships, and removing themselves from their workplaces due to a lack of capacity to achieve satisfactory resolution to conflict. I spent 100s of hours coaching colleagues and teams during this time, but still saw a lack of process in the system to deal with physicians’ issues.

It was clear to me in my coaching that physicians are not trained to handle conflict, leadership, or equity and inclusion. I undertook over 2 years of intense education in these areas to become a respected advocate and teacher in these areas. As society entered summer 2022, and the new generation of the pandemic met us, I made a goal to ensure that practitioners have the skills to create professional success out of conflict. These skills can support practitioners to once again love their careers by freeing time to focus on the field of medicine that they strove so hard to enter.

Dr. Brisebois now uses her influence in high level leadership positions to advocate for physician integration into our health systems. Ultimately a deeper understanding of our complex systems will enable physicians to maximize their impact and promote patient care in the most effective capacity. Ultimately this strategy contributes to less conflict in the work environment, and fewer practitioners modifying their practice due to burnout.

Dr. Brisebois is a certified Wellness and Executive Coach (with specialization in healthcare in process), a General Internal Medicine and Palliative Medicine Specialist, as well as having extensive training in conflict, negotiation, mediation, equity, diversity and inclusion. She has served as the Medical Director for a large 290 bed hospital, the Medical Director of the Covenant Palliative Care Institute, as well as an Associate Chief Medical Officer of Covenant Health. She is completing her Masters of International Health Leadership through McGill University and has trained at multiple world renowned organizations including the Mayo Clinic, Berkeley, Oxford, UBC, and the Justice Institute of British Columbia. Her leadership specialty is helping practitioners and teams find success through conflict, and learn from these successes to create happier, more efficient and more effective healthcare teams. She has spoken at many international events, and she is a published author in her fields of expertise.

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My Clients

Dr. Jayant Varghese

Facility Chief of Medicine, Grey Nuns Hospital, Edmonton, Alberta.

“Dr. Brisebois has had a major impact on my career as a physician leader. She has a keen ability to help individuals see qualities within themselves and creates opportunities and provides encouragement to grow qualities into skills. As I embarked on my journey in leadership, Dr. Brisebois helped me create strategies to navigate challenges, both operational and personnel-related. Her training and wealth of experience in leadership and conflict resolution has helped inform my approach to facing difficult and unpleasant situations with candour, honesty and compassion. Dr. Brisebois has instilled in me the confidence to practice thoughtful leadership; I continue to deeply value her insights and advice as I continue to learn and grow.”

Kimberly Kwon

MDiv., CEC

“Doctors are expected to have all the answers, and often lack the safe space to ask questions, not know everything or be vulnerable and human. As a lifelong patient, I have had my mix of great doctors and asshole doctors. The asshole doctors have been the ones with least bedside manner, poor emotional intelligence or bedside manner. I wish those doctors would have had Amanda (Mandy) as a coach.
Likewise, there are great coaches and not so great coaches. The best ones are the ones who create a safe space to ask questions and not feel judged, allowing for honest conversations. This is especially important in times of conflict, when you have to have difficult conversations and navigate complicated relationships.
Mandy has a proven system to help you sort through the layers of conflict in the workplace, and her heart-centered coaching skills make her one of the best in her field. She doesn’t give you the answers but coaches you to find your own.”

Chronic Illness Care

A Service for Patients With Chronic Illness Who Need Support. As a General Internal Medicine and Palliative Medicine Specialist, I Help Patients, and the People Who Care About Them, Navigate Chronic Illness Symptoms, Develop and Understanding of the Illness They Face, Navigate the Health System, Connect With Their Practitioners, and Lives Their Best Lives!